Using the site does not create a client relationship
- Reading the site; building, downloading, or sending a Decision Brief; sending an inquiry or email; or booking or attending a scoping conversation does not make you a client.
- A scoping conversation establishes the decision, question, possible scope, timing, role, independence conditions, data arrangements, and next steps. It does not provide a substantive finding, professional review, legal advice, or recommendation for a real-world decision.
- Neither you nor Prova LLC is required to proceed.
- Client work begins only through a separate written agreement signed by you and Prova LLC.
- That agreement governs the engagement if these public terms and the agreement differ.
An inquiry does not provide a professional conclusion
- Information submitted through the public site, including a Decision Brief you explicitly choose to send, helps Prova understand the request and decide whether a conversation would be useful.
- Prova considers only the information entered through the public site at this stage.
- A form submission, booking confirmation, example, or first conversation is not a final scope, price, schedule, acceptance of work, or professional judgment.
- Booking a conversation does not guarantee that Prova will accept the work or reserve a start date.
- Do not rely on the public site as a substitute for reviewing the facts, evidence, authority, and context of a real decision.
Public pages do not accept client materials
- Keep any optional note at the organization level.
- Do not place confidential client files, participant records, health information, sensitive case details, or other sensitive personal information in the inquiry form, external booking page, or ordinary email.
- The public website provides no file upload.
- If work proceeds, the written agreement identifies which materials may be used, which systems and providers apply, who is responsible for the data, and how files will be transferred securely.
Public resources may be used inside your organization
© 2026 Prova LLC. All rights reserved. Unless a resource or page states otherwise, Prova LLC owns the site’s writing, design, tools, and original materials. You may read, download, save, print, and use public Prova resources for your organization’s internal work, and share an unchanged public download with colleagues and partners for that work.
You may quote brief passages with attribution and a link to the original resource. You may not sell the materials, remove ownership notices, present them as your own service or standard, create misleading derivative versions, or reproduce substantial portions of the site without written permission.
A resource provides general guidance. It is not a review of your record or a recommendation for your decision.
Use the site lawfully and do not interfere with it
Do not bypass access controls, disrupt or overload the site, automate submissions or bookings without permission, submit unlawful material, impersonate another person, misrepresent your authority, or imply that Prova reviewed, endorsed, certified, or approved work when it did not.
Outside services operate under their own terms
The public workflow may use Vercel for hosting, PDF preparation, and analytics; Upstash for Start-inquiry storage and security controls; Resend for email delivery; Cal.com for primary scheduling; and Google Workspace for calendar, meeting, email, and fallback scheduling services.
- These services operate under their own terms and privacy practices.
- Links to outside services do not make Prova LLC responsible for their content, availability, privacy, or terms.
- Prova LLC may correct, change, remove, or suspend site content and features.
- The site is provided as available. Prova LLC does not promise uninterrupted access or error-free content.
General site content has limits
- Site copy and publications describe general principles, examples, and current ways to work with Prova.
- They do not establish what any particular evidence supports without review of the relevant record and context.
- A worked example may be hypothetical or simplified and should not be treated as evidence about a real program.
- Descriptions of current work do not guarantee availability, timing, scope, or acceptance.
- Conditional descriptions of future methods, tools, software, standards, or forms are not product commitments.
Liability for use of the public site is limited
To the extent permitted by law, Prova LLC is not liable for losses caused by reliance on general site content, a Start route, a worked example, a public publication, a scoping discussion, an outside link, or interruption of the site. Nothing in these terms limits liability that cannot legally be limited. A client agreement, when one exists, governs liability for that engagement.
Washington law governs these terms
These terms are governed by the laws of Washington State, without regard to conflict-of-law rules. A dispute concerning the public site or these terms must be brought in a state or federal court located in King County, Washington. If one part cannot be enforced, the remaining parts continue to apply.
Changes and questions
The date at the top will change when these terms change. Continued use of the site after a change means the revised terms apply to later use. Send questions to hello@byprova.com.